NERVELI Privacy Policy

Last Updated: January 18, 2026

1. Introduction

Nerveli, Inc. ("Nerveli," "we," "us," or "our") is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the Nerveli website, mobile applications, and related services (collectively, the "Services").

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Account credentials
• Profile information
• Pain tracking entries
• Symptom reports
• Notes, feedback, and other content submitted through the Services

Automatically Collected Information

When you use the Services, we may automatically collect:

• Device information
• Browser type and settings
• IP address
• Operating system
• Usage and interaction data
• Log and diagnostic information

Health-Related Information

Because Nerveli is designed to help users track pain-related experiences, we may collect health-related information that you choose to provide, including pain levels, symptoms, body locations, triggers, treatments, and other wellness-related data.

3. How We Use Your Information

We may use your information to:

• Provide and maintain the Services
• Create and manage your account
• Analyze pain patterns and generate insights
• Improve platform functionality and user experience
• Respond to support requests
• Communicate service updates and important notices
• Monitor security and prevent misuse
• Comply with legal obligations

4. How We Share Information

We do not sell your personal information.

We may share information:

• With service providers that help us operate the Services
• With analytics and infrastructure partners
• When required by law, legal process, or governmental request
• To protect the rights, safety, and security of Nerveli, our users, or others
• In connection with a merger, acquisition, financing, or sale of company assets

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Request data portability
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

The Services may contain links to or integrations with third-party websites, applications, or services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing information to them.

9. Children's Privacy

The Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without appropriate consent, we will take steps to delete it.

10. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. By using the Services, you consent to such transfers where permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.